Billing
Plans, Paddle checkout, upgrades, and subscription management in SmartGate.
SmartGate offers Free, Pro, Teams, and Enterprise plans. Paid subscriptions are processed by Paddle as Merchant of Record (tax, invoicing, and payment collection where applicable).
Compare marketing details on Pricing. This page covers what you do inside the Dashboard.
Where to manage billing
Open Dashboard → Settings and scroll to Billing (#billing).
You'll see:
- Current plan & usage — token meter for the billing period
- Change plan — compact tiles for each tier
- What changes — diff vs your current plan before checkout
Upgrading (Pro / Teams)
Only the team OWNER can start checkout.
- Go to Settings → Billing → Change plan.
- Select Pro or Teams (and Monthly or Annual if shown).
- Complete payment in the Paddle checkout overlay (you stay on the Dashboard).
- After success, your plan and token limit update within seconds via webhook sync.
If sync is delayed, refresh the page or use Manage Subscription.
Free plan
- 1M tokens / month
- Full MCP tool access
- Up to 2 API keys and 1 webhook
- 7-day activity log retention
No payment method required.
Paid plan limits (summary)
| Plan | Monthly tokens | API keys | Webhooks | Log retention |
|---|---|---|---|---|
| Pro | 15M | 10 | 5 | 30 days |
| Teams | 80M | 30 | 10 | 90 days |
| Enterprise | 200M+ (contract) | Custom | Custom | 180 days |
Teams adds member tool overrides and team governance controls. Enterprise includes custom contracts — contact support@smartgate.network.
Manage Subscription
For cancellation, payment method updates, or downgrades, use Manage Subscription on the Billing section. This opens the Paddle customer portal.
Downgrades typically take effect at the end of the current billing period. Your team keeps paid features until then.
Paddle Merchant of Record
Paddle handles checkout, receipts, and applicable taxes. By subscribing you also agree to Paddle's Terms and Paddle's Privacy Policy.
SmartGate provides the software service; Paddle processes payment.
Billing FAQ
Who can upgrade?
Only the team OWNER. Admins and members can view usage but cannot checkout.
Where are prices listed?
Public USD prices are on Pricing. Settings shows plan capabilities and token limits, not marketing copy.
I upgraded but still see Free.
Wait a few seconds and refresh. Open Manage Subscription to confirm Paddle shows an active subscription.
Enterprise?
Email support@smartgate.network for contract pricing.
See also Terms of Service §5 and Teams & Invitations.